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Perfume Sample

Frequently Asked Questions

1. What makes Frensa fragrances unique?

Our fragrances are crafted with meticulous attention to detail, combining the finest ingredients to create unique and unforgettable scents that embody sophistication and individuality.

2. How do I choose the right fragrance for me?

Explore our Fragrance Varieties or reach out to our experts for personalized recommendations based on your preferences and lifestyle.

3. Are Frensa fragrances cruelty-free?

Yes, all our fragrances are cruelty-free. We are committed to ethical practices and do not test our products on animals.

4. What is the shelf life of Frensa fragrances?

Our fragrances typically have a shelf life of three to five years when stored in a cool, dry place away from direct sunlight.

5. Can I return or exchange a fragrance if I'm not satisfied?

No, we do not offer a return and exchange policy. Please refer to our Returns & Exchanges page for detailed information on the process.

6. Are there any promotions or discounts available?

Stay tuned to our newsletter and follow us on social media to be the first to know about exclusive promotions, discounts, and limited-time offers on our exquisite collection of fragrances.

7. Do you offer samples before purchasing a full-sized fragrance?

Currently, we do not offer samples, but we provide detailed descriptions and notes for each fragrance to help you make an informed decision.

8. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.

9. Are Frensa fragrances suitable for sensitive skin?

Our fragrances are dermatologist-tested, but if you have specific skin concerns, we recommend performing a patch test or consulting with a dermatologist before regular use.

10. Can I find Frensa fragrances in physical stores?

Currently, Frensa fragrances are exclusively available on our online platform. We aim to provide a seamless and secure shopping experience for our customers.

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